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Our local company presence has grown and become very strong in the Ottawa marketplace since the Campbell Group of Companies purchased the company in 2000. With the strengths of the group and being a member of Canada’s Number one Van Line, United Van Lines.
The Campbell Group assumed all the operation and retained all of the staff; the change was the focus of doing business. With the Campbell Group (CGC) having no previous presence in Ottawa, our staff strived to get the name out, as a "Total Global Relocator" in Ottawa.
Our business in Ottawa has continued to grow each year. Our equipment, staff and owner operators continue to surpass levels of service and we are awarded Quality Assurance awards on an annual basis.
Our overseas business has grown with the influence of Campbell International which has more than 100 years of experience in international moving. It has provided expertise to Campbell Moving that has assisted Campbell in becoming one of the few companies pre-qualified to do moves for the Department of Foreign Affairs and International Trade.
This department relocates 200 employees each season out of Ottawa, and brings home another 200, from our Canadian Embassies throughout the World. This is the 6th year Campbell Moving has been pre-qualified proving that our company has the service levels and pride in our business and set standards that you can count on.
Our staff inside and out has grown to add to all of our current staff since the purchase in 2000. Our returning customers can be comfortable knowing they can be assisted by a familiar face or voice. Our repeat business is second to none due to our service levels. OUR CUSTOMERS advertise for us because we are trusted.
In 2003, our company was the first to be nominated for the "Torch Award for Marketplace Ethics", by the Better Business Bureau of Eastern Ontario. No other moving company in Ottawa has ever been nominated or given-"A GREAT ACCOMPLISHMENT”.
In 2007, our company was included in the BBB Honor Roll.
Our service and commitment to you the consumer is what attributes to our business growth and I am personally very proud.
I started in the moving business as a Summer Student, worked my way to a Warehouseman, Driver, Salesman, Dispatcher, Operation Manager and my current position as Branch Manager/Owner with Campbell Moving Systems and the CGC. I always remember one thing, "your company is only as good, as the people who represent it".
Campbell Moving Systems
United Van Lines (Canada) Ltd. is a privately held company owned by Canadians. The United family consists of 175 qualified moving companies located in various cities across the country.
Together, United and its Members provide a seamless network to move you anywhere in Canada, the U.S., or around the world.
United handles more than 40% of the Canadian market and has provided moving services to more than 7 million addresses from coast to coast. This year, United Van Lines will move
more than 35,000 shipments.
Why do more Canadians trust United Van Lines?
Quite simply, United takes better care of its customers and their belongings. United Van Lines is recognized as the industry leader as a result of their consistently superior performance.
Sixty years ago, a few men had a simple dream; to create a Canadian owned van line and stretch it from coast to coast. Today, United Van Lines is Canada’s largest network of moving companies and is 100% Canadian owned and operated. For more than 60 years, we’ve watched Canada grow and as the roads opened, United was there, moving Canadians where life took them.
Although the name United Van Lines is synonymous with household furniture moving, United and our Member companies have the expertise and experience to handle commercial shipments, trade shows and exhibits, office moving, and storage.
In life, few events match the stress of moving. In this busy time of new beginnings and major changes, we appreciate that you place a great deal of trust and responsibility with us. Moving everything you own is a very personal experience and something we don’t take lightly… ever.
United is getting greener and greener! With over 200 locations across Canada, we care about keeping our local communities clean and green for many years to come. We are dedicated to improving our environment by reducing waste and improving efficiency in our daily operations.
United has worked hard to become a paperless work environment. With online systems being implemented, our Member movers and Van Line personnel can enter notes, track a shipment, share information and create online invoices without ever using a sheet of paper. Our customers can even submit information online, such as quality surveys and claims forms when necessary.
Quilted Furniture blankets are used to wrap and protect your possessions when preparing for a move. Once they become unusable for your household items they are used to wrap less valuable items such as lawn and garden tools.
For efficiency and safety, when our long distance Service Fleet tractors and trailers reach a certain mileage they are sold or used for local moving work. Our containers are taken off of the long distance fleet after 15 years and sold to companies and farmers for local storage.
United has a container manufacturing facility where we build and maintain our containers. This facility recycles the wood, steel and cardboard that is used in the manufacturing process.
United and our Members use cartons that contain recycled material, and Kraft packing paper that is 100% recyclable. All of our offices also work hard to recycle paper, cans, bottles, cardboard and toner cartridges.
I was concerned with the number of people, but the ones that were there did their jobs with a positive attitude, and a surprising bounce in their step, even at the end of the move. Of particular note was Umar Stewar. He approached his job with great care, attention to detail, and tremendous energy. I was so impressed with his attitude, I would like to schedule my move into the new house around his availability.”
© 2017 Campbell Group of Companies